Log in to access your account, balance, and bonuses

How do I log in to Neon Vegas Casino if I already have an account?

Open the Neon Vegas Casino site or app, tap “Log in,” and enter the email and password you used at signup. If you have two-factor authentication on, enter the one-time code sent to your phone or email.

What should I do if Neon Vegas Casino says my password is wrong even though I’m sure it isn’t?

Use “Forgot password” and reset it from the email link, then log in with the new password. If the reset email doesn’t show up, check Spam/Junk and search your inbox for “Neon Vegas Casino.”

Can I log in to Neon Vegas Casino with my phone number instead of my email?

Neon Vegas Casino login uses the credential you registered with, so use email if that’s what you signed up with. If your account was created with a phone-based login in the app, choose the phone option on the login screen and confirm with the code.

What do I do if the login page keeps loading or kicks me back to the homepage?

Clear your browser cache and cookies for the Neon Vegas Casino site, then try again in a private/incognito window. If it still loops, switch networks (Wi‑Fi to mobile data) and disable any VPN or ad-blocker for that session.

Why can’t I log in after I changed my email, and where do I confirm it?

Neon Vegas Casino may lock sign-in until the new email is verified, so open the confirmation message and click the verification link. If you no longer have access to the old email and can’t confirm, you’ll need account support to update the login email after an ID check.

Can I stay logged in on my phone, or will it log me out every time?

If you enable “Remember me” on your personal device, Neon Vegas Casino keeps your session active until you log out or the app updates. For shared devices, log out manually because saved sessions can let the next user access your account.